This website is run by Llandaff Surgery. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in within 5 working days.
If you cannot view the map on our ‘contact us’ page, call or email us [add link to contact details page] for directions.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: Gavin Cox; gavin.cox@wales.nhs.uk or Tracey Enright; tracey.enright@wales.nhs.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to Contact Us
Llandaff and Pentyrch Surgeries are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is fully compliant if the website meets WCAG 2.1 AA standard in full
There’s a legally required way of expressing the compliance status of your website, so do not change it. The 3 options are as follows:]
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to [insert one of the following: ‘the non-compliances’, ‘the exemptions’ or ‘the non-compliances and exemptions’] listed below.
We plan to add text alternatives for all images by September 2023. When we publish new content we’ll make sure our use of images meets accessibility standards.
There’s no way to skip the repeated content in the page header
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
It’s not possible for users to change text size without some of the content overlapping.
Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
Our forms are built and hosted through third party software and ‘skinned’ to look like our website.
We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix .
Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
[Note: publishing an accessibility roadmap is optional. It’s a good idea to publish one if you want to be specific about the order you’re planning to tackle accessibility issues, and there’s no space to do so in the accessibility statement itself.]
Our accessibility roadmap [add link to roadmap] shows how and when we plan to improve accessibility on this website.
This statement was prepared on [date when it was first published]. It was last reviewed on [date when it was last reviewed].
This website was last tested on [date]. The test was carried out by [add name of organisation that carried out test, or indicate that you did your own testing].
We used this approach to deciding on a sample of pages to test [add link to explanation of how you decided which pages to test].
[Note: you do not have to use this approach to sampling, but you should link to a full explanation of what you tested and how you chose it. If you get a third party auditor to test your website for you, they should include sampling details in test report - so you can just to link to that.]
You can read the full accessibility test report [add link to report].
[Note: publishing the test report is optional, but doing so may allow you to make your accessibility statement shorter and more focused.]
Most of our services are available on the ground floor and we have a lift available to access the first floor for consultation rooms and meeting room.
The reception desk is available at two heights to allow access for wheelchair users.
The surgery has a portable loop system and mini com facilities available for those who are deaf and are hard of hearing.
We have space at the front of the surgery for one Blue Badge holder only.
We have ramp access to the entrance of the Porta Cabin and we have a toilet with wheel chair access, hand rails and an emergency call alarm.
Parking is available in front of the porta cabin.
An audio transcript of surgery information is also available please ask the Please contact the practice manager for more information.
We strive to meet your needs if you would like information or assistance please contact a member of staff.
Llandaff & Pentyrch Surgeries are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is not compliant with WCAG 2.1 AA. The non-compliances are listed below.
The content listed below is non-accessible and is therefore non-compliant with the accessibility regulations for the following reason(s):
We know some elements of this website are not fully accessible. For example:
some text will not reflow in a single column when you change the size of the browser window
you cannot modify the line height or spacing of some text
many documents are in PDF format and are not accessible
audio/video elements may not have captions, transcripts, signing or audio description
some of the forms are difficult to navigate using just a keyboard
some pages and document attachments are not clearly written
many tables do not have row headers
some pages may have poor colour contrast
some heading elements are not consistent
some images do not have any alternative text
some buttons are not correctly identified
some error messages are not clearly associated with form controls
some of the design cannot be overridden by personal settings for colours, fonts, etc
the design does not adapt effectively to changes in the window size or level of zoom
there are parts that are difficult or impossible to understand or use with a screen reader
there are parts that are difficult or impossible to reach or use without a mouse or by touching the screen
some of the text may not be written in plain English
some page titles and form labels may not be unique
some of the link text does not describe its purpose
This statement was prepared on 4 September 2020.
The statement was last reviewed on 4 September 2020.
If you have difficulty using this website or any of its services, first use the contact details provided on the website to request help.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).